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I actually used the phrase "I'll need to speak to your supervisor," last night.

For those of you who don't know, I live in a 2 bedroom all-electric apartment. Last month, my electric bill was over $100. Apparently, I'd used 50 kilowatt hours of electricity, rather than my usual 8 or so. I called the power company, and they said that they'd have someone come out and look at my meter again. Fine and dandy. Hearing nothing more from them, I assumed that the problem was taken care of, so I guessed that $50 should cover anything. I was wrong.

Got a letter saying that I still owed $127, and if I didn't pay it, my power was going to be shut off on Feb. 22. I called the power company again, and said "What the hell? I'm not paying that." Around and around we went. Until, finally I uttered the phrase "Well, I guess I'll have to talk to someone with more authority than you."

The supervisor agreed that something MUST be wrong for me to all of a sudden have a MASSIVE increase in my power bill. I think that somehow, the outlets in my hallway are showing up on my meter. There has been some construction going on. And, I'm not the only person who had the random increase. I think that I won.

posted by Grant Bennett at 7:26 PM